![]() That means you can install it on multiple PCs if you have them, phones, tablets, etc. With the personal version of Microsoft 365, Office is tied to a single account, but you can install and use the apps on any device once you log in. There’s a significant difference between the “premium” versions of Office, Excel, and Powerpoint you get through Microsoft 365 and the standard versions of Office 2019. If you’ve come to rely on any of the other apps, or think you’ll need them, you’ll have to fork out extra dough to get access. Still, the difference in the sheer amount of apps you get for your money is staggering. Even now, most people buy Microsoft Office for Word and/or Excel, so it’s possible that the lack of tools won’t phase you in the slightest. ![]() ![]() Microsoft Powerpoint (Presentation Builder)Īdmittedly, those are the three most important apps in the suite.I do not quit for those who are polite and cooperative.Office Home and Student 2019, by contrast, is a barebones version of Microsoft Office that gives you offline versions of the core apps: _ Windows MVP 2010-20 Millions helped via my tutorials and personally in forums for 12 years. Thoroughly research any product advertised on the sites before you decide to download and install it. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). The pages appear to be providing accurate, safe information. Standard Disclaimer: There are links to non-Microsoft websites. Please report back results for all steps given so I know what else to suggest if necessary. I wish I had better news for you but I've dealt with thousands of these and there's just no way Microsoft will budge because of the possible catastrophic results of turning over personal property to a hacker, stalker, ex-spouse, hit man, etc. Then as long as you keep your Security Info up to date with the latest phone number and secondary email, you'll always be able to change or recover your password and account. You can use any email address you already have or create, as long as it's never been a MS account: Go here. You cannot transfer anything you owned from your old account but those are likely long gone if you've been detached from it for four years What I suggest is to cut your losses and create a new MS Account. There's a walk through for the Account Recovery form here that might help jog your memory. Unless you or your sister can remember details of the account, they will not budge because over the years they've learned all the tricks of hackers or stalkers and now have it down to a science what has to be known to release it, and even then they wait 30 days to see if anyone signs in and who they are. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you. If anyone has a way to go with this so I can get my account back send me a message and I'll reply as soon as possible. Even though I have proof that I own the email, second I know the password to the account, and third I have proof the the number was once mine because I had a email sent to it by LookOut. I'm now stuck in a endless loop, of back and forth support chats about getting into my old account. Remove MY email from my old account so I can start off fresh with a new account, but both were declined and was told the same thing, "Do the account verification forum." Clear my account so I can change my options for account settings and add my new phone number. I am locked out of my old PC cause I had to get a new one and locked out if my account.Įven though I have access to my GMAIL and I know the password, I can't get in because of the account verification forum, I've asked support many times for help if they can either 1. ![]() ![]() Alrighty first time here, So I've had this issue for years, I had a account from middle school that my sister made for me cause I was young, later on I had the account and one day I got locked out of my PC, I have the password to this day but my account is now in recovery mode or needs my old phone number for verification.įirst, my old phone number has now been given to a different customer, I've contacted them but thought I was a scam and would not give me the code to my account, then I went ahead contacted T-Mobile who I had when I had my account, they said they can't do anything because it belonged to AT&T now, okay so I went to AT&T they said they don't own it, went back to TMobile said AT&T owned it and gave me a number, AT&T then said Cricket owns it, went to Cricket said they can't access messages so I can't get my mode.ĭid the account recovery multiple times throughout the years and each time it failed because my sister made the account and does not remember the credentials she put, neither do I since I was young and it was years prior. ![]()
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